Contact Sunburst Software Solutions, Inc.
By Mail:
Sunburst Software Solutions, Inc.
2378 Dane Hill Road
West Charleston, VT 05872
By Phone:
Toll free at (888) 348-2877 - OR - 802-880-1001
IMPORTANT NOTES:
Our normal office hours are Monday - Friday, 9 a.m. to 6 p.m. EST {Eastern Standard Time}. Our office is closed on Saturday, Sunday, and most normal legal holidays.
All email inquiries will be responded to within 3 hours during our normal business hours.
We have found that most questions sent in via email can be answered through our Training, Support & Resource Area - this is a good alternative if you need an answer immediately.
If you are contacting us about problems uploading to the "new & improved" DIR website, we are well aware of the issues. DIR needs to fix things on their end before you will be able to upload. For more information, please read this support article before contacting us - New California DIR Website. Thank you!
Special Announcements:
- Compatibility with New Jersey Wage Hub CSV Upload
- New California DIR Website
- QuickBooks Desktop 2021 software will be discontinued
- Why We Aren't Compatible With QuickBooks Online
- Can I run your software on Right Networks?
- Compatibility for AASHTO Certified Payroll Upload for Connecticut DOT Released.
- Alaska Department of Labor-LLS Online Certified Payroll Update
- Nevada DOT AASHTO Certified Payroll Upload Available
- Upgraded to QuickBooks 2023/2024 and having issues?
- Resolution for problems with initial QuickBooks 2022 release